To be the best service provider in the moving and storage industry by every measure. We nourish an organizational culture which enables our team to have joy and pride in their daily accomplishments.
To establish a trusting, high-performance relationship with every co-worker, customer, supplier and contractor we work with. And, to earn & maintain the reputation of always providing service beyond what is expected.
At Ace World Wide of New York, we strive to remember that the moving business is much more than transporting things -- we're actually moving lives and memories. Our experienced movers and packers are highly trained in every aspect of the moving process, to help families make an easy, smooth transition to a new life.
We have a personal, hands-on approach to doing business. We anticipate problems before they occur with our door-to-door Service Assurance Monitoring; featuring a Toll Free check-in number, on-going customer contact with a personal move counselor that solves problems as they occur (before the move, day of packing, loading and delivery days), with prompt follow up on details, auditing of charges before invoicing, and post move performance evaluations.